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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Claxton

Rebecca Claxton

November 8, 2024

5  out of  5
rating by Rebecca Claxton
"Jon Chase and their team Jeanette and anyone else I am missing are amazing. I am so glad that I switched my insurance to this team. I appreciate all the hard work, efficiency, and kindness! Thank you!"
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Barry Kempfer

November 7, 2024

5  out of  5
rating by Barry Kempfer
"Collin has been absolutely amazing to work with! He answered all my questions and was very knowledgeable!"
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Tom

November 5, 2024

5  out of  5
rating by Tom
"Tavie Jefferson is a gem!"
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Jessica Johnson

October 31, 2024

5  out of  5
rating by Jessica Johnson
"Great service !! No complaints !"
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Ron Picker

October 31, 2024

5  out of  5
rating by Ron Picker
"Marion was very kind, helpful and patient to answer all of my questions. I appreciate all the help she provided to me today."
We responded:
"Thank you, Ron!!! Jeanette works really hard for our customers so your feedback is very much appreciated!"
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Tom Heggemeyer

October 31, 2024

5  out of  5
rating by Tom Heggemeyer
"Very prompt and helpful! Eased much of the anxiety associated with the process."
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Robert Braddish

October 30, 2024

5  out of  5
rating by Robert Braddish
"I have been a customer of State Farm for many years and they always go the extra mile explaining the policies WI have questions with. Jennette has been especially great at taking care of me. Jennette needs to be awarded employee of the month in her office. Thank you Bob Braddish"
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Dave Bartran

October 30, 2024

5  out of  5
rating by Dave Bartran
"Quick, courteous response, and saving money too boot!"
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Davi James

October 29, 2024

5  out of  5
rating by Davi James
"Marion promptly and professionally addressed my concerns, exceeding expectations in resolving my issue."
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Sam Giuliano

October 26, 2024

5  out of  5
rating by Sam Giuliano
"I can't say enough about how great Marion was to deal with. Her professionalism, follow up and caring was truly appreciated. Thank you Marion."
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Jeremy

October 24, 2024

5  out of  5
rating by Jeremy
"Marion was incredible and helped me out immediately. I love that State Farm answers your phone calls with a live person, rather than an automated system. So nice!"
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Vincent Cifarelli

October 16, 2024

5  out of  5
rating by Vincent Cifarelli
"My questions and concerns weee addressed in a professional manner."
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Chris Martin

October 9, 2024

5  out of  5
rating by Chris Martin
"Everything was taken care of. Thank you!!"
We responded:
"Thank you, Chris!"
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Jamie Hall

October 3, 2024

5  out of  5
rating by Jamie Hall
"Jeanette was great getting our addition added to homeowners. She was pleasant to talk to and explained everything thoroughly. Thank you!"
We responded:
"Thank you for your feedback, Jamie! We're glad Jeanette was able to assist you with updating your homeowners' policy."
Profile photo of Jennifer King

Jennifer King

October 3, 2024

5  out of  5
rating by Jennifer King
"Have lots of insurance policies with this group- Marion is especially sooo helpful with ALL my questions!"
We responded:
"Thank you for all of your business, Jennifer. We are so fortunate to have great team members like Marion that take great care of our customers."
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Nicholas Cole

October 3, 2024

5  out of  5
rating by Nicholas Cole
"Very helpful and kind. Appreciate your assistance!"
We responded:
"Thank you for your kind words, Nicholas. We are glad we could assist you!"
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Rudy and Sandy

October 1, 2024

5  out of  5
rating by Rudy and Sandy
"Marion was a pleasure to work with, taking care of the matter very quickly."
We responded:
"Thank you, Rudy & Sandy!!!"
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Lisa Marr

October 1, 2024

5  out of  5
rating by Lisa Marr
"Jeanette is a great employee! While I was in the process of buying a new car, I was able to contact her by a phone call or text message. This makes things very convenient for me, as my schedule is always so busy. She stayed on top of everything for my car insurance and got my new insurance card over to me right away! I am so grateful for the convenience of Stst Farm Insurance agent. Thanks, Lisa Black"
We responded:
"Thank you. Lisa. Jeanette is a superstar and we are so lucky to have her on our team!"
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Barry Smith

September 27, 2024

5  out of  5
rating by Barry Smith
"5 year update: Becky is STILL wonderful. I needed a new business policy and she was extremely quick to help. We exchanged about 20 emails and a phone call from start to finish! She really knows her stuff and is an asset to the Chase agency. Original: Becky is wonderful! She's been my agent for several years now and I'd be lost with the whole insurance thing without her! When the office was having phone troubles she went above and beyond to resolve my inquiry. She's a true asset to the team!"
We responded:
"Thank you so much for your kind words, Barry. We really appreciate you taking the time out to share your experience with us. Sincerely, Jon"
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Lauren Ray

September 27, 2024

5  out of  5
rating by Lauren Ray
"Speaking with Collin and Jeanette has really been a pleasure. This team works to improve the standard and expectations of GOOD insurance with timely and specialized customer service!! I won't choose another insurance team to handle my families important business matters!! They helped me get back to normal and I'm utterly grateful for their attention to detail!"
We responded:
"Thank you for your kind words, Lauren! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Collin and Jeanette."
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Brad Butler

September 23, 2024

5  out of  5
rating by Brad Butler
"Jeanette was great to work with on my quote! Thanks for your help!"
We responded:
"Thanks Brad!"
Profile photo of GARY HANSLEBEN (TooTall)

GARY HANSLEBEN (TooTall)

September 20, 2024

5  out of  5
rating by GARY HANSLEBEN (TooTall)
"I called Chase agency with a few questions about my Auto policy and I needed to make an adjustment to my monthly auto pay . I spoke with Marion she's a very nice lady and easy to talk to. She took care of all of my concerns. Very happy I switched to Chase insurance agency. Gary"
We responded:
"Gary, we are happy to hear that Marion was able to assist you with your auto policy questions and billing adjustments. Thank you for choosing The Chase Agency - State Farm!"
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Erin Epley

September 11, 2024

4  out of  5
rating by Erin Epley
"I had issues making the with them had my old phone # my wrong email and the lien info was not correct. After some work all was corrected. How ever not Chase Agency but my bank was giving me trouble about being listed as lien holder. I talked to Beck Brinkman at the Chase Agency and she went out of her way to be as helpful as she could to help me get the documents I needed to the bank. She got all the documents together faxed them email them and called the bank to confirm they got them. OMG so helpful she is an asset to her place of business. By for the best part of Jon Chase Agency."
We responded:
"Erin, thank you for your honest feedback. We are very fortunate to have awesome team members like Becky! Thank you for sharing your experience with us!"
Profile photo of Christine Evans-Kalish

Christine Evans-Kalish

September 6, 2024

5  out of  5
rating by Christine Evans-Kalish
"Jeanette was so helpful and so kind recently when I needed to make changes due to selling a home and getting divorced ! I would highly recommend my State Farm Agency!! Everyone I have encountered over the years here has been nice and so helpful!"
We responded:
"Thank you for the kind words, Christine! We sincerely appreciate your business!"
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Shequita West

September 5, 2024

5  out of  5
rating by Shequita West
"I was given the BEST service by Collin Wood. Collin listened to what I was needing and he gave me the best price for my budget. I will be dealing with Collin/State Farm from now on."
We responded:
"Shequita, we're pleased to hear that Collin provided you with the best service and price for your budget. Thank you for your review!"